Privacy Policy

Updated: November 11, 2026

In short

Momenta helps one person coordinate a plan with their group of friends. To do that it needs some of your data: your name and a way to reach you and, only if you allow it, the people from your address book you choose to invite. If you choose to, you can connect your Google Calendar: Momenta then sees only when you are free or busy, never your events, and uses it to suggest dates; and if you choose, it creates a calendar named "Momenta" there with the plans you add. Every plan has a chat; while Momenta's assistance is on, the Momenta team and its systems may read that chat to help the group. In your private conversation with Momenta, an AI assistant writes some replies; if you prefer, write "no AI" and only a person on the team replies to you. Your messages may be used, anonymized, to improve Momenta; you can exclude them at any time from your profile. Momenta does not charge, process, or hold money: when you buy a Momenta experience in the app, Momenta Boutique S.A.S. sells it and charges for it; if the group uses shared expenses on a plan, Momenta only keeps track of what you log. You can request your data, correct it, or delete your account at any time.

About Momenta

The Platform (the Momenta app, the web page of each plan, and related services) is operated by Momenta Concierge LLC, a limited liability company organized in Delaware, USA, with its registered office at 16192 Coastal Highway, Lewes, Delaware 19958 (Momenta). Momenta is the controller of your data.

• Privacy contact: hola@momentaboutique.com

Momenta works with two kinds of people:

• Hosts: create an account in the app to coordinate plans with their group.
• Guests: respond to a plan through a web link, without necessarily downloading the app.

Important about guests. By responding to a plan through the link you accept the Terms and Conditions and this Policy. Getting that plan's updates by WhatsApp is separate and optional: only if you tick the WhatsApp box, which is unticked (see WhatsApp messages below). If you respond with a button in a WhatsApp message (I'm in, Maybe, Can't go), Momenta records your response and handles it as this Policy describes, even if you never opened the link; tapping a button is not the same as ticking the WhatsApp box. Momenta records you as a participant of that plan with the data you type (name and phone); it does not create a password-protected account in your name. If you later install the app and sign up with the same phone number, your responses move to your account. You can request access, correction, or deletion of that data at any time by writing to hola@momentaboutique.com.

Changes to this Policy

Momenta reviews this Policy periodically. When there is an important change, it will do its best to notify you in advance. Keep your data up to date in your profile.

What data do we collect, and what for?

In short: Momenta collects what it needs to coordinate your plans and, only with your permission, the people from your address book you invite. It does not charge, process, or hold payments: the Momenta experiences you buy in the app are charged by Momenta Boutique S.A.S.

Momenta collects data at different moments:

• From the host, at sign-up: name; email and password (if you sign up with email) or the email Google or Apple share (if you use Google Sign-In or Sign in with Apple); phone (which you can verify with a code sent to you by SMS if your number is from the United States, or on WhatsApp otherwise); city; nickname (optional, the name the other people in your plans see); date of birth (optional, so your friends can plan something for you); how you heard about Momenta (one option from a list, to learn which channels bring people in; if you choose a TikTok creator, also the name you type for her, so we can pay each creator for the people she brings); profile photo (optional).
• From a guest, when responding to a plan through the link: name and phone and, if you tick the WhatsApp box, when you did.
• On a Vassar workshop's link, if you leave your phone number: the number you type before getting the app and who shared the link with you. Momenta uses it only to show you that plan in the app when you sign up with that number: it sends nothing to it (no WhatsApp, no SMS, no notifications), shows it to no one on the plan, and links it to no account until someone signs up with it or saves it in their profile.
• Data Momenta receives from other people: if a host invites someone from their contacts, Momenta receives that person's name and phone even though they did not provide it directly. It is used only to send the invitation, a reminder if that person has not responded, and to coordinate the plan.
• Phone contacts (with your permission): so the host can choose who to invite from their list. The search happens on your phone; Momenta only receives the people you actually invite, not your whole address book.
• What you share in a plan: the plan's title, description, cover, and sections; the optional note the host leaves for their guests; and in the chat, your messages, photos, videos, and voice notes.
• What you write to Momenta: the messages of your private conversation with Momenta.
• The plan's shared expenses (only if the group uses them): the description and amount of each expense someone logs, who paid it, who it is split between, the transfers someone marks as paid, and the balances Momenta computes from all of it. This information is visible to the people on that plan and, like the chat, to the Momenta team. Momenta does not charge, process, hold, or move that money: the payment happens outside Momenta (see the Terms and Conditions).
• Your signature on a plan (only if you sign): if you are going to a plan, you can sign its "Our commitment to show up" sheet with your finger and draw on it. Momenta stores the strokes you draw (their shape and color) and when you signed. Your signature and your drawings, with your first name under your signature, are visible to the people on that plan, to anyone who has the plan's link (even without responding to it), and to the Momenta team. If you stop going, they stop showing. It is not a legal signature, and Momenta does not use it to identify you.
• The city you are in, estimated from your IP: when you create your account and when you open Inspírate, Momenta's server estimates which city you are in from your IP address, using a database it keeps on its own servers (IP Geolocation by DB-IP), to suggest your city and show you experiences near you. Your IP is not sent to anyone for this, and neither your IP nor that location is stored: only the city you confirm is stored. In the usage data (Mixpanel), Momenta records which of its cities (Bogotá, Mexico City, New York, London, or other) it used for Inspírate and whether it came from your IP or your profile; never your coordinates, your IP, or the place it estimated.
• Notification token: if you accept notifications, an identifier of your device so we can deliver them.
• Third-party sign-in (Google or Apple): Momenta receives the information your settings allow (name, email, photo).
• Your Google Calendar (optional, only if you connect it): from Profile → Calendar, at sign-up, or when you create a plan, you can connect your Google Calendar. Momenta asks Google for permission to see when you are free or busy, and never receives the title, guests, place, or content of your events. If you choose to add a plan to Google Calendar, Momenta asks for a second permission, which only reaches the calendars Momenta creates: with it, Momenta creates a calendar named "Momenta" in your account, shows it in your calendar list, and adds there the plans you add (the plan's title, date, place, description, and link, with a reminder). If the plan changes, Momenta updates that event; if the plan is left without a date, it removes it and puts it back when the plan has one; if the plan is canceled or deleted, or you are no longer going (you responded no or were removed from the plan), it removes it. With this second permission, Momenta cannot see, change, or delete anything outside the "Momenta" calendar. Momenta stores the permissions Google grants (an access token and a refresh token), the address of the connected Google account, the identifier of the "Momenta" calendar and, for each plan you added, the identifier of the event it created there; it consults your availability only to help your group find a date that works. Connecting is never required to create or join a plan. You can disconnect at any time from Profile → Calendar: if Momenta still has permission, it deletes the "Momenta" calendar and its events from your Google Calendar (if not, you can delete it yourself from Google Calendar); then it revokes the permission at Google and deletes the tokens and those identifiers. Deleting your account does the same. If you remove the permission from your Google account, Momenta stops updating the "Momenta" calendar until you connect it again. Momenta's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
• If you buy a Momenta experience from the app: Momenta's experiences are sold and charged for by Momenta Boutique S.A.S. (Colombia), a company separate from Momenta Concierge LLC; the app is one of its sales channels (see the Terms and Conditions). To make the booking, Momenta sends Momenta Boutique S.A.S. your app account's identifier, your name, your verified phone number, your email (only if it is verified, for example because you signed in with Google or Apple), the experience, the date and the number of people, how you reached the purchase (where in the app you tapped "Book" and, if you came from a link with campaign tags, those tags), the app's platform and version (and the update it has installed), and the IP address and the app's user agent (the technical identifier of the app and of your phone's system) you buy from. Momenta Boutique S.A.S. uses your verified phone number and, if it was passed on, your email to find your account on www.momentaboutique.com or create one, and links your app account to it, so the app can open your booking on its site with you already signed in. You pay on the page of Wompi, Momenta Boutique S.A.S.'s payment processor: Momenta sends nothing to Wompi and does not receive your card or bank account details. Momenta Boutique S.A.S. builds the link to that page with your name, phone number, and email, so you don't have to type them; Momenta keeps it only while the booking is waiting for payment. Dates booked on the web (those that need the experience's host to approve the request, and those at your home) are opened by the app on www.momentaboutique.com: if your app account is already linked, to open them with you signed in it sends Momenta Boutique S.A.S. only your app account's identifier, the experience, the date, the number of people, and how you got there (campaign tags included); if not, those same details are used to check it, Momenta Boutique S.A.S. does not keep them, and the page opens without you signed in. What you type on that site (your address, for example) goes to Momenta Boutique S.A.S., not to Momenta. If your account is linked, Momenta Boutique S.A.S. tells Momenta how each booking made that way is going (the request, its approval or refusal, the payment, the cancellation, or the refund), with the booking details listed next. Momenta stores the purchase with your account: the experience, the date, the place, the number of people, the amount and its breakdown, the booking code, its status, the payment method you used (for example, card, Nequi, or PSE) and the transaction identifier, and how you reached it, to show you your booking, create the experience's plan with its expense (or add it to the plan you bought from), send you a notification when your request is sent, when the booking is confirmed or could not be confirmed, when a payment made on the web could not be charged, when it is canceled, and when your money is refunded, and to learn which parts of the app lead to purchases. Momenta Boutique S.A.S. handles what it receives as a controller, under its own privacy policy (in Spanish), to make, charge for, and manage your booking and for its own purposes. In particular, to measure its own advertising it reports each paid purchase to Meta, with your email, phone number, first and last name, and an identifier of your account on its site in hashed form, and with the purchase's IP address and user agent; and it keeps the purchase, with your email, name, and phone number, in its own analytics (Mixpanel). If you delete your app account, Momenta asks Momenta Boutique S.A.S. to delete the link between your app account and your account on its site.
• If you buy an experience from the app (Fever): when you tap to buy on a partner's site (today Fever, through the impact.com affiliate network), Momenta adds to the link a random code that does not identify you to them, and stores that code with your account. If you buy, impact.com tells Momenta that a purchase was made with that code, with its amount, currency, status, and date, and Momenta links it to your account to measure whether Inspírate and Momenta's recommendations in your chat work. Momenta does not receive your card details or who you bought the tickets for. If the link is in a plan, the code belongs to the plan, not to whoever opens it: a purchase from that link counts for the plan and its host, never for the person who bought.
• Usage data: how you interact with the app (screens, actions), to understand usage and improve the product. Collected with Mixpanel, with no advertising identifiers. Momenta may record app usage sessions with text and images masked, to understand usability problems.
• Whether you opened a plan notice: when you tapped an app notification about a plan, or opened the link from the button of a WhatsApp message from Momenta (that link carries an identifier of the message), so the team knows whether the notice reached you.
• Errors and crashes: if the app or Momenta's servers fail, a technical report is sent to Sentry so it can be fixed: where it failed, the device model and version if the failure is in the app, and the identifier of your account, of the plan, or of another record involved. Reports from the servers do not include the content of requests, and they are designed to hide phone numbers and email addresses.
• When you write to us or send feedback: your name, contact details, and the content of your message.
• When you join the waitlist (concierge.momentaboutique.com): your email address and, if you arrived through an ad or a tagged link, the parameters of that link (which campaign, ad, or keyword brought you), the page that referred you, and the address of the page you signed up on. Momenta uses them to know where its subscribers come from and, if you arrived from a Meta ad, to tell Meta from its own server that the ad led to a signup (see the table below). Nothing about your visit is stored in your browser.
• When you arrive at concierge.momentaboutique.com from a Meta ad (Facebook or Instagram): Momenta's server tells Meta that the page loaded and each time you tap a link to the App Store or Google Play, with your IP address and browser (user agent), the identifier of the ad click, the address of the page with the campaign tags of the link, the version of the page, and which store button you tapped, so Meta can measure and optimize that ad. It is sent from Momenta's server, not from your browser, and nothing is stored in your browser. If you did not arrive from a Meta ad, nothing about your visit is sent to Meta.

Momenta uses this data to: create and maintain your account; verify your phone number with a code, by SMS if it is from the United States or on WhatsApp otherwise, when you ask for one; coordinate plans (invitations, responses, date polls); keep the shared-expenses ledger of a plan and compute its balances and suggested transfers; operate the chat and the assistance; send you notifications about what happens in your plan (who accepted, who wrote) and reminders; send by WhatsApp the invitation to the contacts a host adds to a plan (with the host's note, if they left one) and a reminder if they have not responded; send by WhatsApp notices about that plan to the people who responded through its link and ticked the WhatsApp box; suggest dates from the availability you chose to share; make and follow the purchases of Momenta experiences you make in the app; know whether Inspírate leads to purchases; understand usage and improve the product; support you; and comply with the law.

Legal basis (GDPR/UK). Momenta processes your data on the basis of the performance of the service you requested, your consent (contacts, notifications, your Google Calendar, and, unless you turn it off, the use of your messages to improve Momenta), its legitimate interest in operating, protecting, and improving the app (including knowing whether Inspírate leads to purchases), and its legitimate interest in measuring its advertising (the reports to Meta about visits to concierge.momentaboutique.com that arrived from a Meta ad). What Momenta passes to Momenta Boutique S.A.S. when you buy a Momenta experience is based on the performance of that purchase, which you requested. The reports Momenta Boutique S.A.S. then makes to Meta and to its own analytics with your purchase's data (including your email, phone number, and name, and the IP address and the app's user agent) are its own processing, as a controller, to measure its advertising, on the legal basis its own policy states; Momenta does not report your purchases to Meta. For the WhatsApp notices about a plan you responded to, the basis is your consent: the WhatsApp box you ticked when you responded or, if you responded before it existed, the terms you accepted then, only for what they covered. For the invitation and its reminder to a number a host added, the basis is Momenta's legitimate interest in letting a host invite their group, with the host's assurance described in section 4.3 of the Terms and Conditions. Either way, you can opt out of those messages at any time (see WhatsApp messages).

The chat and Momenta's assistance

We are very clear here because it touches your privacy.

How it works. Every plan has a group chat. Momenta's assistance is on by default. While it is on, the chat content is accessible to Momenta — its team and its automated systems — in order to understand the plan's context, respond to requests, and help coordinate. Today the human team responds; progressively, automated systems will respond too.

You can turn the assistance off. Anyone in the chat (host or guest) can turn it off at any time from the chat itself. When it is off, Momenta stops using that chat to assist and does not respond to requests in it.

What can and cannot be promised when it is off. Even though Momenta stops using the chat to assist, messages remain stored on Momenta's infrastructure and there is no end-to-end encryption. That is why Momenta cannot claim that no one will ever be able to access them. Access is limited to exceptional cases: when you request support and it requires reviewing them; when someone reports a message; for security or to investigate abuse; or when the law requires Momenta to hand them over.

Your conversation with Momenta. Besides each plan's chat, you have a private conversation with the Momenta team, where you can tell the team what plan you have in mind and the team writes to you with ideas, your plans, or answers. People on the Momenta team read it; the other people in your plans cannot see it. Some replies are written by an AI assistant that the Momenta team supervises: to answer you it uses what you write, your name or nickname, your city, the details of your plans, your purchases and bookings of Momenta experiences made from the app, including the unpaid ones, and the names and phone numbers of the people you ask it to invite, and it only changes something in a plan if you ask it to or confirm it. Momenta tells you in its welcome that it is a virtual assistant. If you prefer the assistant not to reply to you, write "no AI" at any time: from then on only the team replies to you, the assistant stops replying, and everything else Momenta does in the conversation stays the same. If you change your mind, write "with AI": the assistant replies to you again and may read the conversation, including what you wrote while it was off, to understand what you need. Momenta records when you turned it off and when you turned it back on. If at any point you prefer to talk to a person, ask for one in the conversation and the assistant puts you in touch with someone on the team. The conversation cannot be turned off like a plan's assistance, because it is the channel for talking to the team. When you finish setting up your account, Momenta leaves you a welcome there and, if you allow notifications, lets you know.

Reporting and blocking

You can report from two places: press and hold a message in the chat and choose Report, or open the ••• menu next to a person in the attendee list. The report reaches the Momenta team with the content and who wrote it; the reported person is not notified. Momenta reviews every report and acts within 24 hours: removing content, removing a person from a plan, or suspending accounts. You can also write to us at hola@momentaboutique.com.

From that same ••• menu you can block anyone with an account. A block is stored as a relationship between the two accounts and is used to stop showing you their messages across all of your plans, and yours to them. Nobody is notified — not the blocked person, not the host — and blocking does not remove them from the plan. You can unblock from the same menu, which deletes that relationship.

Using your messages to improve Momenta

Momenta may use the messages you write in the chat to train and improve its artificial intelligence models, with these safeguards:

• Training happens on anonymized data: personal identifiers are removed before use.
• You can exclude your content whenever you want from Profile → Privacy → "Help improve Momenta" (the option is on by default), or by writing to hola@momentaboutique.com.
• Momenta asks you not to share sensitive data in the chat and does not use that kind of data to improve its models.

Today Momenta does not train models with messages; the option exists for the day it does, and only the messages of people who have it on at that time will be used.

WhatsApp messages

In short: Momenta only messages you, by WhatsApp, about a plan you were invited to or responded to, or to send the code you asked for to verify your number. It doesn't use this channel for advertising, and it never shares your opt-in data.

The invitation. When a host adds your phone number to a plan, Momenta may send that number the invitation by WhatsApp: the host's name, the plan's title, the link to see it and RSVP and, if the host left one, their note to their guests, as they wrote it (on a single line, with no links). If you have not responded, Momenta may send you a single reminder to respond, a few days after the invitation or sooner if the plan is soon. A number a host added that has not responded gets those two messages at most.

Updates about a plan you responded to. When you respond to a plan through its link you can tick, separately from the terms, a box that names Momenta and says that plan's updates reach you on WhatsApp; it is optional and unticked. If you ticked it and responded that you're going or maybe, Momenta may send you WhatsApp updates about that same plan: the confirmation that you're going; reminders before the plan (a few days before, the day before, and the morning of the plan, and if you said maybe, one asking whether you know yet); a new poll to vote on, a reminder if you haven't voted, and the result when it closes; the date once it is set; a change of date, time, or place; the plan's cancellation; and payment notices (that someone marked they paid you, or what you owe from shared expenses or the plan's fee, never the details of the account to pay into). If you responded that you can't go, you get no updates about that plan. If you responded before that box existed and accepted the terms of the time, which already mentioned WhatsApp, Momenta only messages you there about a new poll or a change of date or place, unless you tick the box.

What they include. These messages may include the host's name, the plan's title, its date, time, and place, the question of a poll, its options or its result, the first name of whoever did something in the plan (who opened a poll, who paid you, or who you owe), the amount of a payment, and the plan's link. Momenta doesn't use this channel for advertising, and does not message numbers that were not added to a plan or used to respond to one.

Reply buttons. Some messages come with quick-reply buttons (I'm in, Maybe, Can't go). If you tap one, Momenta updates your response on that plan, just as if you changed it through its link, and the host is told.

If you have the app. If you have an account in the app, these updates reach you as app notifications, not by WhatsApp. The only thing you get on WhatsApp is the code to verify your number, when you ask for it in the app while entering or changing it (if your number is from the United States, that code arrives by SMS instead; see Text messages (SMS)); that code does not count toward the one-message-a-day maximum.

From which number. WhatsApp messages come from the number +57 320 3004395, which is operated by Momenta Boutique S.A.S. (Colombia), a company separate from Momenta Concierge LLC. Momenta Boutique S.A.S. operates that WhatsApp number and receives the replies sent to it, and passes to Momenta Concierge LLC only opt-out requests, delivery statuses, and the reply buttons you tap. Meta delivers the WhatsApp messages (see the table below).

How often. Message frequency varies and depends on the plans you are invited to. On WhatsApp, Momenta sends you plan invitations and their reminders at most one a day, and the updates about a plan you responded to as they happen, between 8 AM and 9 PM in your country's time according to your number (if we don't recognize your country, in the time of the plan's city); whatever comes up outside those hours waits until 8 AM. The confirmation that you're going reaches you as soon as you respond, at any hour. Whatever no longer applies (a poll that closed, a plan that already happened) is not sent.

Cost. Message and data rates may apply.

How to stop them. On WhatsApp, reply STOP or BAJA; for help with a WhatsApp message, write to hola@momentaboutique.com. You can also ask us to stop by writing to that same address. Replying STOP or BAJA on WhatsApp, or writing to that address, stops the messages to that number. A plan link you already received keeps working. Ticking the WhatsApp box again does not undo an opt-out: to get messages again, write to hola@momentaboutique.com.

Your opt-in data. Mobile opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes. Momenta uses Momenta Boutique S.A.S. (which operates the WhatsApp number) and Meta (WhatsApp) only to deliver the message on its behalf: they act as processors, which is not a sale of your data nor a sharing of it for marketing.

Text messages (SMS)

In short: Momenta only texts you the code you asked for to verify your number, and only if your number is from the United States.

When you enter or change your phone number in the app and it is a number from the United States, Momenta sends you the 6-digit code to verify it by SMS instead of WhatsApp, from a US toll-free number; Amazon Web Services delivers it (see the table below). The text names Momenta and includes the code, how long it lasts, and how to stop the texts. It is sent only if you tick the box agreeing to receive these codes by SMS, under the phone field or, before buying a Momenta experience, in the window that asks for the code (it starts unticked; in your profile you can save your number without ticking it, unverified), and only when you ask for it, at most three times an hour and five a day, and Momenta texts you nothing else: no plan updates and no advertising. A guest who responds to a plan through its link never gets SMS. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help or contact hola@momentaboutique.com. If you reply STOP, the code can no longer reach you by SMS and you can save your number without verifying it (a purchase that needs a verified number can then be finished with Momenta's help in the chat). Momenta keeps on your account the date of your last consent and the number it was for, as proof of it, until you delete the account. Mobile opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Who do we share your data with?

In short: Momenta does not sell your data. It only shares it with the other people in your plans (your name and phone number), with providers that help it run the app, with Momenta Boutique S.A.S. when you buy a Momenta experience from it, with authorities when the law requires it, and, if you arrive at concierge.momentaboutique.com from a Meta ad, with Meta, to measure that ad: your IP address and browser, the identifier of the ad click, and the page you visited.

With the other people in the plan. People in a plan who use the app see, in the list of who's going, the name and phone number of everyone else in that plan, so they can coordinate with each other. It is your account's number if you have one, or the one the host gave when inviting you or the one you entered when answering through the link. Someone who opens the plan only through the link does not see phone numbers.

Momenta may disclose aggregated, anonymous information (which does not identify you) to improve the Platform, and signs the corresponding data processing agreement with each provider.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. The providers that deliver a message on Momenta's behalf (Amazon Web Services, for SMS; Meta and Momenta Boutique S.A.S., for WhatsApp) act only as processors and never receive that data for their own marketing or promotional purposes.

Do we transfer your data internationally?

In short: Yes, and Momenta uses the legal mechanisms to protect it.

The Platform's servers and database are in the European Union (Hetzner, Finland). The files you upload are stored on Amazon Web Services in the USA, which also delivers the SMS, and Momenta Concierge LLC and several providers (Google, Apple, Expo, Mixpanel, Sentry, Meta, Anthropic) are also in the USA. That is why certain data is transferred to the USA. Momenta Boutique S.A.S., which operates the WhatsApp number and sells Momenta's experiences, is in Colombia, so your phone number, your replies to that number, the delivery status of each message, and the details of the purchases you make from it in the app are also processed there. For transfers from the United Kingdom and the EU, Momenta relies on the mechanisms the law requires, such as the EU Standard Contractual Clauses (SCCs) and the UK Addendum/IDTA; for transfers from Colombia, it complies with the requirements of Law 1581 of 2012.

How do we keep your information secure?

Momenta uses reasonable technical and organizational measures, including encryption in transit (TLS/HTTPS) and access limited to those who need it to operate the Platform. As explained, the chat has no end-to-end encryption. No system is infallible.

Cookies

The app does not use cookies. A plan's web page (app.momentaboutique.com/p/…) uses no analytics or advertising cookies: it stores a participant identifier in your browser, strictly necessary to remember your response, and records usage events in Mixpanel from the server. The pages at concierge.momentaboutique.com use no cookies and store nothing in your browser: they record usage events in Mixpanel under an identifier that lasts only for that visit, and if you arrived from a Meta ad, Momenta reports to Meta, from its server and not from your browser, that the page loaded, each tap on a link to the App Store or Google Play and, if you join the waitlist, that signup. The website www.momentaboutique.com uses analytics and marketing cookies with its own consent banner. Details are in the Cookie Policy.

Third-party sites and services

The Platform coexists with third-party services (Google, Apple, WhatsApp, external payment apps, and Fever and its affiliate network impact.com when you buy an experience from Inspírate, from a card Momenta sent you in your chat, or from a plan). Momenta does not control those services and is not responsible for their privacy practices; review their policies. What happens on Fever's site (your purchase, your payment, and the details you give them) is handled by Fever and impact.com as controllers, under their own policies. When you buy a Momenta experience, what happens on Wompi's payment page and on www.momentaboutique.com (your payment and the management of your booking) is handled by Momenta Boutique S.A.S. and Wompi under their own policies.

How long do we keep your information?

Momenta keeps your data for as long as necessary for the purposes of this Policy and to comply with the law; then it deletes or anonymizes it. As a reference:

• Account and profile: while the account is active. When you delete it, your personal data is removed immediately; it may remain in backups for up to 30 days.
• Chat messages: while the plan exists. When you delete your account, your messages stay in the chat without your name (they appear as from a "Deleted user") so the rest of the conversation is not broken.
• Your conversation with Momenta: while the account is active. When you delete your account, it is deleted entirely.
• Contacts: Momenta keeps the data of the people actually invited as part of the plan, not your address book.
• Shared expenses: while the plan exists, like chat messages. If someone deletes an expense or undoes a transfer, the entry stops counting towards the balances; a record of the change stays in the plan's activity log, which the Momenta team can see.
• Your signature on a plan: while the plan exists. If you change your response to maybe or can't go, it stops showing but stays with the plan; if you are removed from the plan, or your data on it is deleted, it is deleted with it.
• A phone number left on a Vassar workshop's link: while the plan exists, like the guests' data. If no one signs up with that number, it never becomes part of the plan.
• Calendar permission: until you disconnect it from Profile → Calendar or delete your account. Momenta never stores your events; free/busy availability is consulted when needed and not kept. The identifier of the "Momenta" calendar and of each event Momenta created there are kept while they exist, and deleted when you disconnect.
• Date of birth: while the account is active; you can clear it from Profile → Your info at any time.
• Feedback and support: up to 24 months, or until you ask us to delete it.
• Usage data (Mixpanel): up to 24 months.
• Purchase codes and purchases reported by impact.com: while your account is active. When you delete it, they are no longer linked to you.
• Purchases of Momenta experiences: while your account is active. The link to the payment page, which carries your name, phone number, and email, is deleted as soon as the booking stops waiting for payment and, in any case, when you delete your account. When you delete it, your purchases are no longer linked to your account but are not deleted, both the paid ones and those that were not completed (for example, because the time to pay ran out, the payment was declined, there were no places left, or the experience's host did not accept the request). For each one, its record is kept (the experience, the date, the number of people, the amount and its breakdown, the booking code and reference, its status and, if it was not completed, the reason, the payment method, the transaction identifier, how you reached it, the app's platform and version, and the plan it created or you bought from) along with the history of what Momenta Boutique S.A.S. reported about it (each status change, with the date, the place, the number of people, the amount, the payment method, the transaction identifier, and the identifier of the conversation with the experience's host on its site), without your app account's identifier. Paid ones are kept for as long as the law requires a sale's record to be kept, and those that were not completed for that same time, so that a charge that arrives late can be answered for. Momenta Boutique S.A.S. keeps its own booking under its policy.
• Error reports (Sentry): 90 days.
• WhatsApp messages: Momenta keeps a log of each message sent (the phone number, the type of message, and its delivery status), and, if you ticked a box to receive them, when you did, while the plan exists.
• Codes to verify your number: Momenta does not keep the code, only a fingerprint used to check it, and deletes it the next day. The date of your SMS consent and its number stay on your account until you delete it.
• Numbers that opted out: if you opt out of the messages, Momenta keeps your phone number on a do-not-message list, even after you delete your account or ask us to delete your data, only so it can keep honouring your opt-out.

How to delete your account

You can delete your account and your data directly from the app, in Profile → Delete account. If you signed up with email you confirm your password; if you signed in with Google or Apple, you confirm on screen. When you delete your account: your personal data is removed; the "Momenta" calendar, if there is one and Momenta still has permission, is deleted from your Google Calendar (if not, you can delete it yourself from Google Calendar) and the permission to your Google Calendar, if you connected it, is revoked at Google; the plans you created pass to the longest-standing participant so the group does not lose them; your messages are anonymized as explained above; Momenta asks Momenta Boutique S.A.S. to delete the link between your app account and your account on its site; and only what the law requires is kept, along with the record of your Momenta experience purchases, paid or not (see above for how long), without any link to your account or the payment link with your contact details, and, if you opted out of the messages, your number on the do-not-message list.

If you responded to a plan through the link and do not have an account in the app, write to hola@momentaboutique.com and we will delete your data, including the log of messages sent to your number. The only thing kept is your number on the do-not-message list, if you opted out of the messages.

Do we collect data from minors?

Momenta is for people aged 18 and over (or the age of majority in your country if higher). Momenta does not knowingly collect data from minors; if it detects a minor's account, it deactivates it and deletes the data.

What are your privacy rights?

• United Kingdom / Europe (GDPR): access, correct, delete, restrict or object, port your data, and withdraw your consent. Complaints to the ICO (ico.org.uk).
• California (CCPA/CPRA): know what is collected, request deletion and correction, and not be discriminated against for exercising your rights. Momenta does not sell your data. It shares it for advertising purposes in two cases only: if you arrive at concierge.momentaboutique.com from a Meta ad, Momenta reports that visit and your taps on the store links to Meta (your IP address and browser, the identifier of the ad click, the page, its version, and the button you tapped), to measure that ad; and when you buy a Momenta experience in the app, Momenta passes the purchase's data to Momenta Boutique S.A.S. (including your name, phone number, email if verified, and the IP address and the app's user agent), and Momenta Boutique S.A.S. reports each paid purchase to Meta, with your email, phone number, name, and an identifier of your account on its site in hashed form, and the IP address and user agent, to measure its own advertising.
• Colombia (Law 1581 of 2012): know, update, rectify, delete, revoke authorization, and request proof of it. Complaints to the SIC.
• Mexico (LFPDPPP): ARCO rights (access, rectification, cancellation, opposition). Authority: INAI.

To exercise any of them, write to hola@momentaboutique.com.

Contact us

hola@momentaboutique.com. Data authorities: SIC (Colombia), ICO (United Kingdom), INAI (Mexico), California Attorney General (USA).