Terms and Conditions
Updated: September 15, 2026
1. About these Terms
1.1. These terms and conditions (the Terms), together with the Privacy Policy and the Cookie Policy, govern access to and use of the Momenta app, the web page of each plan, and related services (the Platform).
1.2. The Platform belongs to Momenta Concierge LLC, a Delaware (USA) company with its registered office at 16192 Coastal Highway, Lewes, Delaware 19958 (Momenta). Contact: hola@momentaboutique.com.
1.3. By using the Platform you accept these Terms. They apply whether you sign up as a host or respond to a plan as a guest: by responding to a plan through the link you also accept these Terms and the Privacy Policy. If you do not agree, do not use the Platform.
1.4. Important for US users: Section 10 contains an arbitration agreement and a class action waiver. Read it carefully.
2. Use of the Platform and restrictions
2.1. Momenta is developed with reasonable care, but you are responsible for how you use it. You agree not to: break the law; use the Platform for unlawful or fraudulent purposes; impersonate another person; infringe third-party rights; cause harm or distress to others; access it through unauthorized automated means; extract data in bulk; send spam; upload viruses or harmful code; or upload abusive, defamatory, or discriminatory content.
2.2. You must use the Platform for personal purposes only.
2.3. Momenta strives for accurate information but does not guarantee its accuracy or completeness.
2.4. The Platform is for people aged 18 and over (or the age of majority in your country if higher). By using it, you represent that you meet that requirement.
3. Your account
3.1. Host. You create an account in the app with your email and a password, or through Google Sign-In or Sign in with Apple. You may optionally add your date of birth and connect your Google Calendar (see 6.5).
3.2. Guest. When you respond to a plan through the link, Momenta records you as a participant of that plan with your name and phone; no password-protected account is created. As stated in 1.3, by responding you accept these Terms and the Privacy Policy. If you later install the app and sign up with the same phone number, your responses move to your account. To delete your data as a guest, write to hola@momentaboutique.com.
3.3. You must provide truthful information and keep it up to date, and keep your account confidential. You are responsible for what happens in it.
3.4. Momenta may deactivate your credentials if, in its judgment, you have breached these Terms.
4. Invitations and circles
4.1. Momenta works with circles that already exist; it is not a network for meeting new people.
4.2. The host may invite people through the Platform or through a link shared over other channels (WhatsApp, text message).
4.3. By inviting using contact details you provide (including those from your contact list), you authorize Momenta to contact that person about the plan and represent that you have permission to use that data for that purpose.
4.4. Text messages (SMS). When the host adds a guest's phone number, Momenta may send that number an SMS with the invitation to the plan and, afterwards, messages about that same plan; it never sends marketing text messages. By adding a number, the host represents that they have that person's permission to share it with Momenta for this purpose. Anyone who receives one of these messages can reply STOP to opt out at any time and reply HELP for help; message and data rates may apply. The detail is in the Privacy Policy.
5. Notifications
5.1. If you allow it, the app sends you notifications about your plans: who responded, who wrote in the chat, date or place changes, and reminders. Momenta does not send advertising notifications.
5.2. You can turn them off at any time from your phone's notification settings.
6. Creating and coordinating plans
6.1. Momenta lets the host turn the intention of a plan into a confirmed plan with their group: propose, invite, collect responses, and agree on a date.
6.2. Momenta reminds and suggests; it never chases, pressures, or promises results. Creating a plan creates no legal obligation for Momenta or for users to carry it out or attend. Momenta does not guarantee that a plan will happen.
6.3. The host and the guests are solely responsible for the content of a plan and its chat.
6.4. Any reservation, purchase, payment, or arrangement to carry out a plan is the exclusive responsibility of the users. Momenta is not responsible for making or confirming reservations, for no-shows, or for associated costs.
6.5. Calendar (optional). You may connect your Google Calendar so Momenta can see only when you are free or busy — never the content of your events — and use it to suggest dates for your plans. Connecting is optional and is never required to create or join a plan. You can disconnect at any time from Profile → Calendar, which revokes the permission at Google; deleting your account revokes it too. Your Google account is governed by Google's own terms. Momenta's suggestions are based on the availability you chose to share and do not guarantee that a date will suit everyone or that a plan will happen (see 6.2). How this data is handled is described in the Privacy Policy.
7. The chat, Momenta's assistance, and moderation
7.1. Every plan has a group chat. Momenta's assistance is on by default; while it is on, the Momenta team and its systems may read the chat to respond to requests and help coordinate. Today the human team responds; progressively, automated systems will respond too. Anyone in the chat can turn the assistance off at any time. The privacy, storage, and improvement-use details are in the Privacy Policy.
7.2. You agree not to use the chat for illegal, abusive, misleading content or content that infringes third-party rights. Momenta has zero tolerance for objectionable content and for abusive users — no running tally of warnings, no exceptions.
7.3. Reports. You can report inappropriate content from two places in the app: press and hold a message in the chat and choose Report, or open the ••• menu next to a person in the attendee list. You can also write to hola@momentaboutique.com. We review every report and act within 24 hours of receiving it: we remove the content and remove the person from the plan, whichever fits. Momenta may, but is not obliged to, monitor chats.
7.4. Blocking. From the ••• menu in the attendee list you can block anyone with an account. From then on you stop seeing their messages across all of your plans and they stop seeing yours, immediately and with no notice to anyone. Blocking does not remove them from the plan — report them or write to us for that. You can see who you have blocked and unblock them from that same menu or from Profile → Blocked people.
8. Payments: honor system
8.1. Momenta does not process, charge, verify, or hold money. When a plan involves an expense, the payment always happens outside Momenta: the host indicates how to pay (Venmo, bank transfer, external link) and each person pays through whatever the group agrees on. What Momenta does is record what the group declares — the expenses someone logs, who is said to have paid each one, the balances Momenta computes from that data, and the transfers someone marks as paid — and show it to the people on the plan. Momenta verifies none of those statuses, takes no part in the payment, and moves no money.
8.2. Consequently: Momenta is not a party to any money transaction; is not responsible for payments made, not made, incomplete, or fraudulent, for refunds, or for the accuracy of what anyone declares; the balances Momenta computes and the transfers it suggests are informational, based only on what the people on the plan logged, and Momenta is not responsible for their accuracy; any money dispute is between the people involved; and external payment services are governed by their own terms.
9. Service status and changes
9.1. The Platform is provided "as is" and "as available". Momenta may improve, change, or discontinue features; when the change is important, it will do its best to notify you in advance.
9.2. Momenta may collect your feedback to improve the Platform.
10. Dispute resolution
10.1. Governing law. These Terms are governed by the laws of the State of Delaware, USA, subject to 10.4.
10.2. Users in the United States — individual arbitration. If you reside in the USA, you and Momenta agree to resolve any dispute through binding individual arbitration, administered by the American Arbitration Association (AAA) under its consumer arbitration rules, seated in Delaware and governed by the Federal Arbitration Act. You waive the right to a jury trial and to participate in class or representative actions. Claims that fit in small claims court and intellectual property disputes are excluded. Before arbitration, the parties will attempt an informal resolution for 60 days after written notice to hola@momentaboutique.com. You may opt out of this arbitration agreement by sending a notice to hola@momentaboutique.com within 30 days of your first acceptance of these Terms.
10.3. Outside the USA. If you do not reside in the USA, disputes are submitted to the competent courts of Delaware, subject to 10.4.
10.4. Local consumer rights. Nothing in this section deprives you of the mandatory protections or of the right to go to the courts of your country of residence that the law grants you as a consumer (United Kingdom, EU, Colombia, or Mexico). Those protections prevail over the choice of law and forum in this section.
11. Disclaimer and limitation of liability
11.1. To the maximum extent permitted by law, Momenta is not liable for losses or damages arising from the use or inability to use the Platform, including lost profits, data loss, or indirect damages.
11.2. The Platform is provided "as is"; to the extent permitted by law, Momenta disclaims the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
11.3. Nothing excludes liability that cannot be excluded by law, or consumers' non-waivable rights.
11.4. You agree to indemnify Momenta and its officers, employees, and agents against third-party claims arising from your misuse of the Platform or your breach of these Terms or the law.
12. Accuracy and availability of the Platform
Momenta does not guarantee that the content is accurate, complete, or up to date, or that the Platform will be available without interruption. Its content does not constitute advice of any kind.
13. Content review
Momenta may review content to check whether it is illegal or breaches these Terms, and may remove or block it, without incurring liability. To report, use the chat's Report option or write to hola@momentaboutique.com.
14. Intellectual property
14.1. The Momenta brand, the software, and the Platform's content belong to Momenta or its licensors.
14.2. You may not copy, modify, distribute, or exploit the content except as necessary for the permitted personal use.
14.3. You keep ownership of what you upload (photos, videos, voice notes, messages, feedback). To operate the Platform, you grant Momenta a non-exclusive license to host, display, and process that content in accordance with the Privacy Policy. You represent that you have the right to upload it.
15. Our rights
Momenta may modify or withdraw the Platform (giving notice when the change is important), suspend or close your access for breaches or fraud, and update these Terms. Your continued use after a change means you accept it.
16. Third-party sites
The Platform may link to third-party sites or services. Momenta does not control or endorse them and is not responsible for them.
17. Linking to the Platform
You may link to the home page in a lawful way that does not damage Momenta's reputation or suggest a non-existent association. Momenta may withdraw that permission.
18. Viruses
Momenta does not guarantee that the Platform is free of viruses. You are responsible for protecting your device. Momenta is not liable for damage caused by harmful material arising from your use.
19. Force majeure
Momenta is not liable for delays or failures caused by events beyond its reasonable control.
20. General provisions
20.1. Momenta uses your data in accordance with the Privacy Policy.
20.2. Momenta may assign these Terms to another organization without affecting your rights.
20.3. If a court declares part of these Terms invalid, the rest remains in force.
20.4. If Momenta does not enforce something immediately, it does not waive the right to enforce it later.
20.5. Governing law and forum: see Section 10.
21. Apple App Store provisions
These apply when you download the app from the App Store and form part of the end-user license agreement (EULA):
- These Terms are between you and Momenta, not Apple. Momenta, not Apple, is responsible for the app.
- Apple has no obligation to provide maintenance or support.
- If the app fails to conform to an applicable warranty, you may notify Apple and Apple may refund the purchase price (if any); beyond that, Apple has no other warranty obligation to the extent permitted by law.
- Apple is not responsible for claims by you or third parties relating to the app.
- In the event of intellectual property infringement claims through the app, Momenta — not Apple — is responsible.
- You represent that you are not in a country under US embargo or on any list of prohibited parties.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them.
22. Contact
hola@momentaboutique.com — for questions or to report content.